For 20 years, I have thrived at Tates of Sussex Garden Centres, taking on various roles and ultimately serving as Site Director for two locations. I excel in providing strategic management and overseeing large-scale projects, leveraging my comprehensive understanding of both operational and high-level planning aspects.
During my four-year tenure at Paradise Park Garden Centre, I managed extensive shop refits and updates to retail and catering areas. My hands-on engagement with staff and mentorship of emerging team members contributed to their long-term success within the business.
I played a pivotal role in launching Mayberry Garden Centre in 2010, from designing the shop floor layout to training new staff. As the first Branch Manager and later Site Director, I led the business to achieve a £4m+ turnover.
In three years, I led a significant investment and improvement programme at Paradise Park Visitor Attraction, resulting in doubled turnover. I spearheaded comprehensive back-of-house improvements, including implementing a cashless system, and introduced new gardens, play equipment, and museum features.
I led the conception and design of a winter light trail, achieving remarkable success with ticket sales exceeding predictions fivefold in the first year and a 78% sell-through rate in the second year. This project gained significant media coverage, becoming a local sensation.
With 15 years of purchasing experience, I have successfully doubled the turnover of Christmas departments through innovative approaches and a new buying system. My expertise lies in sourcing high-demand products, negotiating terms, and performing data analysis to drive sales.
I managed the rollout of a new EPOS system across four sites, collaborating with Corby and Fellas. My role included stakeholder engagement, training workshops, and ongoing feedback, ensuring continuous system improvements and effective report writing.
My comprehensive experience in catering spans from menu planning and costings to allergens management and restaurant design. I have successfully led numerous redesign projects for both front and back of house operations.
I am a seasoned media spokesperson with regular appearances on live radio and television, discussing a wide range of topics confidently and effectively.
As PTA Chair, I have implemented innovative fundraising projects and events. This year, I launched a pupil career mentoring scheme, utilising parents' time contributions to support children's development.